Domestic animals

5 Ways to Connect with Customers Via Community Groups

Unfortunately, there is not as much interaction between neighbors as there once was in our area. We don’t see our neigbors very often, don’t have block parties or holiday parties.  I don’t think I’d recognize everyone that lives on our…

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Do College Students Make Good Contract Pet Sitters?

This week I’ve interviewed two new prospective pet sitters that contacted me through my web site “Join Our Team” form.  The interviews went well and it took me less time than ever to get prepared as I now have a well defined…

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Avoiding and Dealing with Difficult Clients

Difficult clients come in many forms – picky people, constant complainers, fault-finders, and the worst of all – angry customers. Setting expectations early, and living up to your promises can head off most of these problem people.

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How to Use an Incentive Plan to Motivate Your Staff

At the end of last year I decided that I needed a way to get my pet sitting staff to feel more involved and connected to the business. I wanted them to feel that they would be rewarded for good…

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Independence Day Wishes to all Pet Professsionals!

I hope most of you are having a great day off! – I know for pet sitters like me holidays like this are our busiest time during the year. We can be thankful for all the great customers our service allows…

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Disaster Planning for Pets

Disaster Planning for Pets

Last week we found ourselves in the path of the tornado that swept across Dallas Fort Worth. We sheltered with our pets in our home as the sirens sounded and were hit by hail just larger than golf ball size….

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Do You Have A Disaster Plan for Your Pets?

This weekend I evacuated from New Iberia, Lousianna because of Hurricane Gustav.  I was scheduled to stay in Louisianna for another week to teach a class but got out before the mad rush to leave New Orleans on the weekend.

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Win Free Organic Dog Biscuit Cookbook and Cookie Cutters

This week I used my birthday gift voucher at Amazon.com to order a new Dog Biscuit cookbook and set of dog cookie cutters. When the box arrived in the mail today – there were two of the books in the…

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